Category: Consulting & Talent

28
Feb

Why Payday Loans Are Not the Villain: A Rebuttal to Popular Criticism

Payday Loan Academic Overwhelmed with inaccurate data

Response to the Case Study on Payday Loans: [Link Below] 

By: Jer Ayles

Dear Esteemed Academic Colleague,

Thank you for sharing your insights through the recent “Predatory Lending in the Payday Loan Industry” case study, focusing on XYZ Loans.

Your dedication to examining the complexities of financial practices and their impact on vulnerable populations is acknowledged and respected.

However, addressing certain misconceptions and offering a broader perspective on the role of subprime lending in today’s economy is imperative.

Firstly, it is essential to recognize that the clientele of subprime lenders often find themselves in precarious financial situations where traditional banking services are either unavailable or unsuitable for their immediate needs.

For many, the option to secure a small-dollar loan swiftly can be the difference between a minor financial hiccup and a significant economic disaster.

These services are not merely transactions but lifelines for those on the financial fringe.

Secondly, the portrayal of subprime lenders as entities that uniformly engage in deceptive practices and trap consumers in cycles of debt overlooks significant efforts within the industry to promote transparency, fairness, and responsibility.

Many lenders are committed to clear communication about terms and conditions, including using prominent displays and straightforward language to ensure that borrowers are fully informed about the implications of their decisions.

Notably, the narrative does not account for the satisfaction of countless consumers who use these services responsibly and to their advantage.

A more balanced view would include testimonials from those who have utilized payday loans as a temporary solution, enabling them to overcome financial emergencies without long-term repercussions.

These stories underscore the importance of providing financial options to underserved communities, empowering them to navigate challenging times.

Moreover, the case study implies a blanket characterization of the industry without acknowledging the diversity of practices and the existence of lenders who prioritize ethical conduct and customer welfare.

Regulatory compliance and consumer protection are paramount for many in the industry, with ongoing efforts to enhance product offerings, financial literacy, and support systems for borrowers.

In addressing the concerns raised by regulatory investigations, it is crucial to differentiate between companies that engage in predatory practices and those that strive to operate within legal and ethical boundaries.

The actions of a few should not tarnish the reputation of the many dedicated to responsible lending.

Constructive engagement with the industry to identify and address shortcomings, rather than wholesale condemnation, would likely yield more positive outcomes for all stakeholders.

In conclusion, while your case study sheds light on critical issues within the payday lending industry, a more nuanced approach that considers the complex realities lenders and borrowers face would foster a more constructive dialogue.

By working together, academics, industry professionals, and regulators can develop strategies that protect consumers while ensuring access to essential financial services.

Respectfully,

Jer Ayles 
Expert, Consultant, Leader, Teacher, and Mentor for Subprime Lenders

“Unraveling the Dynamics and Impacts of Financial Sabotage: A Comprehensive Analysis
Jamell Ivor Samuels
February 24, 2024

[Link to “Case Study”]

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04
Jan

Experienced Online/Fintech B2C Leader Available.

Experienced Online/Fintech B2C Leader Available. 

Attention all Lenders. Jer here. An extraordinary operations executive reached out to me today. He’s on the hunt for his next assignment. It’s my pleasure to provide those of you in need of serious help navigating 2022 to explore how he can enable you to launch/improve your lending operations, book of business, transition to online lending, substantially improve your ROI & IRR… Here he is: 


I enable my B2C lender clients to create high-performing, user-friendly lending systems and platforms with a focus on digital lending and multi-channel delivery via both State & Tribal lending models.

I have nearly 10 years of successful experience building tribal & state-licensed online lending models as CEO, COO:

  • Launched & managed multiple multimillion-dollar [USD] online B2C small-dollar, subprime short-term installment loan portfolios.
  • Highly competent in managing Tribal Council relationships & building infrastructure.
  • Skilled at capital raises.
  • Highly proficient at enhancing portfolio ROI’s via AI [Artificial IntelligenceI] machine learning, and transitioning storefront lenders to online lending.
  • Omnichannel marketing/customer onboarding/retention.
  • Data analysis & Modeling (KPI). Segment ROI. Risk vs Profitability.
  • Risk management & regulatory compliance for all federal, tribal & applicable state laws.
  • Call center operations.
  • Payment processing
  • Banking & law firm relationships for subprime lenders.
  • 3rd party vendor vetting & negotiations…  
  • I will consider both full-time, remote & on-site collaborations. Open to relocation.

Let’s arrange an introductory call and explore! TLE@LeaningRockFinance.com 

Experienced Online/Fintech B2C Leader Available.
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23
Feb

FREE: GO BEHIND THE SCENES WITH 17+ WORLD-CLASS CONSUMER LENDING EXPERTS

FREE: GO BEHIND THE SCENES WITH 17+ WORLD-CLASS CONSUMER LENDING EXPERTS

March 3rd & 4th 2021 The Business of Lending to the Masses

Discover how to adapt, pivot, and thrive in the new economy as a consumer lender.

Jer Ayles: Presenter & Attendee: Payday Loans, Tite Loans, Personal Loans, Installment Loans

Jer Ayles: Presenter & Attendee

This event will bring together the best in the industry to teach you how to navigate the legal changes, shutdowns, technological advances, and consumer behavioral changes that are having an impact on your business right now and it’s FREE (for a limited time). FREE ONLINE EVENT | March 3 – 4, 2021 Click to Register Lockdowns, Covid, Government subsidies, 36% APR theme, the Biden Administration, short-term survival vs long-term Success! What do you do? What’s your next move? How do you survive, thrive, and protect your Team, your community, our Country’… by offering the 98% of financially challenged consumers in search of choices and transparency in need of help navigating this challenging economic environment As a valued member of our free Newsletter, “The Business of Lending to the Masses,” I’m offering you FREE ATTENDANCE to “The Consumer Lending Summit” March 3-4 2021. PS: I’m honored to be a presenter & an Attendee! You cannot put a value on this! Whether you’re a Lender, a vendor, a consumer, an investor. a TLE. a member of Indian Country, a VC, a competitor, capital in search of a superior ROI, the media, a regulator, a VC, Family Office… Join us via Zoom with ZERO investment Thanks for being a loyal email subscriber. I appreciate hearing from you. Let me know if you ever have any questions. ideas, needs, opportunities, solutions… Jer Click to Email Was this forwarded to you? Signup for our free monthly insights! Click to Click here to signup! BE THERE! Jer & Team Trihouse Consulting TheBusinessOflending.com
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21
Oct

Available: EXPERIENCED SMALL DOLLAR LOAN [AFS] EXECUTIVES

Available: EXPERIENCED SMALL DOLLAR LOAN [AFS] EXECUTIVES

Small team of experienced legal, operations, tax & asset protection executives:

  • Tribe sovereign nation model. Introductions, pros & cons evaluations…
  • State-by-state licensing model.
  • California CFL license holders: impact of AB539 effective January 1, 2020 strategies and tactics t remain in business.
  • Online personal loans: both collateralized and non-collateralized.
  • Underwriting analytics.
  • Customer acquisition cost reduction strategies.
  • LMS: Loan management software evaluations, analysis and recommendations.
  • Ohio CSO alternatives
  • Texas CAB/CSO consultants
  • Development of alternative loan products and ancillary services to meet 36% APR caps while maintaining Lender margins
  • Connections and introductions to 3rd party banks, payment processors, attorneys, credit bureaus, lead aggregators, LMS…

Macro Description of a Few Past projects

  • Orchestrated launch for new Personal Loan product to expand market share and generate over $600,000 in revenue the first year.
  • Increased top line revenue of online tribal lender to $50M <3 years.
  • Directed HR operations for 200+ employee operation across 25 locations, including strategic workforce planning, goal cascading, performance management, staffing, and benefits administration.
  • Planned, monitored and appraised employee work results by training managers to coach and correct employees.
  • Identified, initiated and completed transition of bullet proof asset protection and tax minimization entities for a multitude of Lenders in the B2C space
  • Counseled leadership and offered actionable initiatives to reduce compliance-related issues addressing equal employment opportunity and sexual harassment.
  • Facilitated conversion from Paychex payroll system to new ADP HRIS technology in a smooth, efficient and diligent manner to minimize impacts and proactively address any problems.
  • Evaluated developing call center operations and current market trends to identify necessary improvements and capitalize on changes.
  • Recruited and developed over twenty employees for call center sales department and developed quality employees within the call center to take on leadership positions.
  • Consulted with technology development teams to create and enhance CRM, lead generation, websites, and automated marketing campaigns.
  • Researched, negotiated, facilitated and managed real estate transactions.
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination for tenant improvement projects.
  • Grew small dollar loan B & M company from 9 locations experiencing negative cash flow to 43 locations and annual cash flow in excess of $10mm.
  • Gathered, analyzed, prepared and summarized recommendations for financial plans and acquisition activity, including future requirements for operating expenses.
  • Conducted research on emerging trends within the industry and capitalized on creating, identifying, and developing new products, services and strategies to increase business market share, drive growth and onboard new customers annually.
  • Devised, deployed and monitored processes to boost long-term business success with optimal sales and profit levels.
  • Supported regulatory compliance by implementing policy, procedure and overseeing all audits to verify protocol adherence.
  • Developed program to promote new managers from within, building and maintaining cohesive leadership structure.Wrote detailed training materials.
  • Developed banking relationships, selected and negotiated with vendors.
  • Hired, trained, coached and mentored staff.
  • Managed all day-to-day operations and ensured timely and accurate accounting of financial results.
  • Negotiated the sale of the business for profit.

SUMMARY
Experienced strategists, entrepreneurs and startup enthusiasts with a passion for building businesses and challenging the status quo.  Cumulative 100+ year track record of defining new business strategies, launching new ventures and delivering operational impact, both as founders and executive managers. Expert presenters, negotiators, able to forge solid relationships with key partners and build consensus across multiple organizational levels.

SKILLS & EXPERTISE
Business Acumen • Proactive and Strategic Leaders • Project Management • Financial Analysis/Projection • In-Depth HR Knowledge • Product/Concept Development and Implementation • Innovative Thinkers • Excellent Communication Skills and Content Writing • Organized, Motivational Leaders • Strong Problem Solving and Analysis • Customer/Client Focused • Real Estate Site Selection and Purchase/Lease Negotiations • Technology/Software Proficient

Want to explore what this Team can do for your business? Shoot an email to Jer at  TrihouseConsulting@gmail.com 

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22
Apr

Mercenary Available for Hire: Ex-Advance America & Dollar Finance Exec. for Small Dollar Loan Companies…

Consumer Loan Mercenary for Hire

An extraordinary payday, installment, car title, and line-of-credit executive with a deep skill set in “the business of lending money to the masses – profitably” is available to 10X your consumer loan business.

Dean has contributed to the success of more than a few of the biggest lenders in our space! Advance America, Dollar Financial, Money Mart… he started as a single-store operator years ago!

The best part? Dean is open to any and all “creative” collaborations!

Does your consumer loan business need immediate help with?

  • Profitability?
  • Collections?
  • New Loan Originations?
  • CAC [Customer Acquisition Costs]?
  • FTPD [First Time Payment Defaults]?
  • REACTS?
  • Employee training?
  • Audits?
  • Compliance?
  • Marketing Spend?
  • Charge-offs?
  • Identifying Key Metrics to Analyze, Utilize & Inform Decision Making?
  • Operating Expense Reduction?
  • Increase Top Line Revenue?
  • Preparation of your Business to be Sold?
  • Identifying acquisitions?
  • Recruit, coach & develop team members; align your “owner” incentives with employee “interests” to achieve an extraordinary ROI?

Fact: Not many “true” operations exec’s are available in today’s environment who can deliver a 10X to your ROI! Most are full of B.S!

Want to explore! Dean@PaydayLoanIndustryBlog.com

Meanwhile, go make some Serious Money!

Jer – Trihouse

 

 

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