Category: Consulting & Talent

30
Aug

Available: EXPERIENCED SMALL DOLLAR LOAN [AFS] EXECUTIVE  

Available: EXPERIENCED SMALL DOLLAR LOAN [AFS] EXECUTIVE  

Director of Human Resources and Business Development 2010 –

Hired as a consultant to develop a new unsecured loan product. The success of that project led to a long-term position to support company executives with human resources and business development.

  • Orchestrated launch for new Personal Loan product to expand market share and generate over $600,000 in revenue the first year.
  • Directed HR operations for 200+ employee operation across 25 locations, including strategic workforce planning, goal cascading, performance management, staffing, and benefits administration.
  • Planned, monitored and appraised employee work results by training managers to coach and correct employees.
  • Counseled leadership and offered actionable initiatives to reduce compliance-related issues addressing equal employment opportunity and sexual harassment.
  • Facilitated conversion from Paychex payroll system to new ADP HRIS technology in a smooth, efficient and diligent manner to minimize impacts and proactively address any problems.
  • Evaluated developing call center operations and current market trends to identify necessary improvements and capitalize on changes.
  • Recruited and developed over twenty employees for call center sales department and developed quality employees within the call center to take on leadership positions.
  • Consulted with technology development teams to create and enhance CRM, lead generation, websites, and automated marketing campaigns.
  • Researched, negotiated, facilitated and managed real estate transactions.
  • Outlined work plans, determined resources, wrote timelines and generated initial budgets as part of project scope determination for tenant improvement projects.

CM RETAIL MANAGEMENT, INC | Phoenix, AZ

Chief Operating Officer 2007 – 2010

Vice President 2001 – 2007

Independent Consultant 2001 – 2001

Sold “No Problem Check Cashing and More” to CM Retail Management and accepted a consulting position to assist in the expansion of the company into the Arizona market. Due to the success of the consulting arrangement, an offer was accepted for the position of Vice President. Went on to grow the company from 9 locations and negative cash flow to 43 locations and annual cash flow in excess of $10mm.

  • Developed and implemented new strategies and policies in collaboration with executive partners to establish and achieve long-term business objectives, providing company with strong and sustainable organizational leadership.
  • Gathered, analyzed, prepared and summarized recommendations for financial plans and acquisition activity, including future requirements for operating expenses.
  • Led the organization by developing a professional and ethical culture focused on service excellence.
  • Conducted research on emerging trends within the industry and capitalized on creating, identifying, and developing new products, services and strategies to increase business market share, drive growth and onboard new customers annually.
  • Aligned organizational objectives with company’s mission, increasing revenue, profit and business growth by collaboratively developing integrated strategies.
  • Organized budgets, oversaw P&Ls and exceeded margin targets consistently to stay ahead of growth plans.
  • Devised, deployed and monitored processes to boost long-term business success with optimal sales and profit levels.
  • Supported regulatory compliance by implementing policy, procedure and overseeing all audits to verify protocol adherence.
  • Developed program to promote new managers from within, building and maintaining cohesive leadership structure.
  • Achieved under-budget and on-time project management to adhere to project goals.

“NO PROBLEM CHECK CASHING AND MORE, INC” |

Founder, President 1997 – 2001

Sole owner and operator of three branch locations engaged in check cashing, MoneyGram wire services, money order sales, tax preparation and other related service offerings.

  • Formed the corporation and contributed all startup capital.
  • Secured business licenses and permits.
  • Selected the sites and negotiated leases.
  • Hands on oversight of all stores infrastructure buildout.
  • Designed the signs, logos, marketing materials, yellow page ads and business forms.
  • Wrote detailed training materials.
  • Developed banking relationships, selected and negotiated with vendors.
  • Hired, trained, coached and mentored staff.
  • Managed all day-to-day operations and ensured timely and accurate accounting of financial results.
  • Negotiated the sale of the business for profit.

SUMMARY
Experienced strategist, entrepreneur and startup enthusiast with a passion for building businesses and challenging the status quo. 20+ year track record of defining new business strategies, launching new ventures and delivering operational impact, both as a founder and executive manager. Expert presenter and negotiator, able to forge solid relationships with key partners and build consensus across multiple organizational levels.

SKILLS & EXPERTISE
Business Acumen • Proactive and Strategic Leader • Project Management • Financial Analysis/Projection • In-Depth HR Knowledge • Product/Concept Development and Implementation • Innovative Thinker • Excellent Communication Skills and Content Writing • Organized, Motivational Leader • Strong Problem Solving and Analysis • Customer/Client Focused • Real Estate Site Selection and Purchase/Lease Negotiations • Technology/Software Proficient

Want to explore what this executive can do for your business? Shoot an email to TrihouseConsulting@gmail.com 

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22
Apr

Mercenary Available for Hire: Ex-Advance America & Dollar Finance Exec. for Small Dollar Loan Companies…

Consumer Loan Mercenary for Hire

An extraordinary payday, installment, car title, and line-of-credit executive with a deep skill set in “the business of lending money to the masses – profitably” is available to 10X your consumer loan business.

Dean has contributed to the success of more than a few of the biggest lenders in our space! Advance America, Dollar Financial, Money Mart… he started as a single-store operator years ago!

The best part? Dean is open to any and all “creative” collaborations!

Does your consumer loan business need immediate help with?

  • Profitability?
  • Collections?
  • New Loan Originations?
  • CAC [Customer Acquisition Costs]?
  • FTPD [First Time Payment Defaults]?
  • REACTS?
  • Employee training?
  • Audits?
  • Compliance?
  • Marketing Spend?
  • Charge-offs?
  • Identifying Key Metrics to Analyze, Utilize & Inform Decision Making?
  • Operating Expense Reduction?
  • Increase Top Line Revenue?
  • Preparation of your Business to be Sold?
  • Identifying acquisitions?
  • Recruit, coach & develop team members; align your “owner” incentives with employee “interests” to achieve an extraordinary ROI?

Fact: Not many “true” operations exec’s are available in today’s environment who can deliver a 10X to your ROI! Most are full of B.S!

Want to explore! Dean@PaydayLoanIndustryBlog.com

Meanwhile, go make some Serious Money!

Jer – Trihouse

 

 

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18
Feb

The Business of Lending to the Masses: Do You Have a Specific Skill Set for Hire?

Are you an expert in any segment of “the business of lending money to the masses?”
Do you have specific, extraordinary expertise relevant to our industry
  • Collection tools, strategies, alternative data …
  • Customer Acquisition channels/credit risk/Frictionless Onboarding/Originations>Recovery
  • Asset Protection? Tax minimization? R & D tax credit applications…
  • Call center operations, conversion analytics…
  • Tribe relationships
  • Technology implementation
  • Bank relationships
  • Multi-channel payment processing expertise
  • Analytic support/risk modeling/P & L Analysis…
  • Compliance
  • Other…
Our company, Trihouse Consulting, represents direct lenders, investors and industry vendors on the “prowl” for TALENT.  Many of these assignments can be performed remotely. Many are part-time; a few hours/week.
If you possess any of these skill sets – and are extraordinary – reach out. 
You need to hire these skill sets? Reach out as well.
PRIVACY & DISCREETNESS GUARANTEED BY ME!
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11
Feb

On Consulting, Lending to the Masses, Seth Godin, Alan Weiss & Hard Work

I’m “lucky.” Lenders, vendors, investors, entrepreneurs… in “the business of lending money to the masses” call me daily. They share their wins, their losses, their challenges, their frustrations and most importantly, their ideas with me.

Why me? I suppose because I’m transparent. I’m straight. I fully admit my agenda and my biases. My reputation is all I really have. Ultimately, that’s all any of us own.

As a result, I have the good fortune to be able to access some of the best minds in our industry.

Make no mistake! I recognize that I’m often “the dumbest guy in the room.” Frankly, I prefer this role. “Always be learning” is my mantra.

Over the years, I’ve “worked” on a multitude of projects with professionals who charge by the hour for their services. I’ve never understood this. The premise that the fee generated by a collaboration between a client and their “hired gun” should be based on time, materials, numbers of participants… some commodity,  is nonsensical.

The real measure of my collaboration with my client is to what extent have I improved my client’s condition. As my mentor, Alan Weiss wrote, “Billing by the hour or day is intrinsically unethical. Lawyers bill by 6 minute increments. We all know how well that works. Time-based billing rewards sloth & lethargy.”

My value is in my advice, my counsel and my network; not in my presence. My clients should not have to make an investment decision [hours billed] every time they need my help.

Example: My client needs a bank! No bank = catastrophe! I jump on a 10 minute call with a banker I know who is willing to provide an operating account for my lender client. If I bill for 10 minutes of my time, what dollar amount does that equate to? $166@$1000/hr? What value did I deliver? I enabled my lender client to remain in business! Think about all the capital, infrastructure, customers served, employees, vendors, tax authorities, commercial property owners, consumer activists 🙂 politicians, lawyers, lobbyists, industry associations… who are dependent on the survival of my client!

I’ve invested 20+ years building relationships with folks smarter than me. Relationships that allow me to solve a bank issue with a short phone call. Relationships enabling me to introduce two unaffiliated lenders – unaware of one another AND YET operating in the same city – to collaborate with one another, solve their individual challenges and achieve an extraordinary ROI that they never dreamed possible.

Hard work by Seth Godin

[Note: I stole the following from another mentor, Seth Godin.]

Consider two loading docks at small companies.

At the first, a tractor-trailer filled with heavy boxes shows up. The sole worker on the dock is tasked with unloading the trailer, asap.

He puts on his gloves and begins hauling the boxes, one at a time. He’s manhandling them off the truck and straining to stack them to the side. Eight hours later, he has a strained back, blisters and an empty truck. A day’s work, hard earned.

At the second dock, the sole worker looks at the truck and then heads next door, to the larger company and their foreman, a woman he met on the bus to work last week. “Can I borrow your hand truck and ramp for an hour?” It took guts to ask, he might have been rejected, but his calm manner and ability to connect worked.

An hour later, the truck is empty.

Who worked harder today?

For most of us, hard work is measured in insight, emotional effort, and connection. It’s been a long time since the economy fairly rewarded people based on brawn alone.

And now, consider the third company, where the person at the dock planned ahead and had everything ready as soon as the truck was scheduled to arrive…

Or consider the keyboard workers, one of whom does a repetitive task all day long, and the other who did the labor to find a plug-in or macro that would do it in a few minutes…

Read Seth Godin on Marketing

Read Alan Weiss on Consulting

How to Start a Loan Business Payday Loans

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29
Sep

The Business of Lending: How to Loan Money to the Masses

The Business of Lending Money to the Masses!

So you know, we’ve been pounding away at the beach cottage with a small group of seriously talented consumer loan operators and lenders the past 17 days.

The results? New guides & reports updated just this week to guarantee your consumer loan business will succeed. You have questions? Challenges?

Need answers about installment lending, car title loan lending, payday loan lending, line-of-credit loan lending… ?

Here they are:

1)  “Consumer Loan Business/Payday Loan Proforma Excel Spreadsheet Tool.” We provide a solid foundation with realistic consumer lending metrics and via the Excel Spreadsheet/Macros you change them to reflect your “secret sauce.”

2) “A Guide to Consumer Loan Company Valuations.” Valuation approaches and considerations for buyers, sellers and Startups of payday loan, installment loan, check cashing, car title loan… virtually any company funding consumer loans.

3) “How to Get Your Money.” This is one of Miro’s Powerhouse Courses for helping you to collect your consumer loan bad debt. No B.S. here from Miro. Just straight “real world” collection techniques for lenders.

4) “Tribe Sovereign Nation Documentation, Term Sheets and More.” A complete package of ALL the legal docs required by tribes, lawyers, lenders, management groups, marketer/servicer teams… to successfully launch a Tribal Lending Enterprise.

5) “Texas CAB/CSO Analysis and Docs.” A complete description of how the CAB Model works, sample docs, agreements, contracts, 3rd Pary lender introductions… Everything you need to enter the HIGHLY LUCRATIVE Texas CAB/CSO consumer loan industry.

For detailed descriptions of each new “consumer loan business tool” we just created and have them delivered into your Inbox IMMEDIATELY:
http://www.PaydayLoanIndustryBlog.com/buy-now/

 

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