THE BLOG

20
Dec

Payday Loan ACH versus Check 21

payday loan ACH check 21By: Jer Ayler at Trihouse – For Small Dollar Lenders – Check 21 vs ACH Payments

Payday loan, installment lenders, car title loan and collection companies are discovering it’s a challenge to maintain a <1.5% charge-back threshold as required by NACHA and ACH processors.

Check 21 provides another option to ACH processing.

So… for a small dollar lender, what’s the difference between Check 21 and ACH?

Borrowers provide their lender with a bank routing number and account information in conjunction with an authorization to debit the borrower’s bank account. The collected funds are deposited into the lender’s  bank account.

Check 21 uses bank-to-bank image transfers rather than the Automated Clearing House (ACH) network to process the transactions. Transactions for both Check 21 and ACH clear through the Federal Reserve at midnight.

The biggest difference between Check 21 and ACH from a lender’s perspective? ACH transactions are governed by NACHA regulations which require that revoked transactions – also known as “chargebacks” or “consumer unauthorized” be maintained at less than 1.5%.

Check 21 is governed by check laws and the Uniform Commercial Code. It’s legal for anyone to use a computer scanner or mobile phone to capture images of checks and deposit them electronically; a process known as “remote deposit.” Thus, there’s more flexibility in the number of “revoked transactions” that can be processed.

Advantages / Disadvantages of Check 21 Processing.

If your “revoked transaction” rate exceeds 1.5%, you will not successfully maintain an ACH account. The primary advantage of Check 21 is that provides the lender with a better way to process echecks with fewer concerns about “revoked transactions.”

Lenders concerned about the current ACH environment should implement Check 21 . Note that the Paytoo “virtual wallet” offers a simple to use Check 21 component. See it in action by requesting a demo here: Paytoo Wallet Demo Request

How to Start a Car Title Loan Business

18
Dec

Help a Reporter Out: How to File a Payday Loan Claim

By: Jer Trihouse. Your use of HARO (Help a Reporter Out) can be a good strategy for building relationships with reporters? Why do this? To build your brand, increase your “reach,” and become the “go to resource” for a reporter. Here’s an example of a HARO request I received today:

Summary: How to File a Payday Loan Complaint

Name: Rebekah Coleman Loans.org

Category: Business and Finance

Email: query-3l0d@helpareporter.net

Media Outlet: Loans.org

Deadline: 12:00 PM PST – 18 December

Query: Last month the CFPB started accepting payday loan complaints. I will detail how this process works and why it is essential for consumers.

Requirements: consumer protection groups, lenders, payday loan borrowers

I know dear reader, this news makes your heart jump with joy! I welcome your thoughts: Jer@PaydayLoanIndustry.com

17
Dec

How to Start a Car Title Loan Business – NOT

By: Jer Trihouse. Man, it’s good to be a state licensed car title loan lender!

New York Attorney General Schneiderman Reaches Settlement With Auto Title Loan Company To Refund Interest On Usurious Loans And Forgive Outstanding Loan Balances

 

NEW YORK – Attorney General Eric T. Schneiderman today announced a settlement with an out-of-state company that offered short-term loans, secured by borrowers’ vehicles, at usurious rates of interest. Under the terms of the settlement, the company agreed to cease doing any loan business in New York in violation of the New York law.

Manor Resources LLC (Manor), a Delaware corporation with its principal place of business in Chicago, IL, operates a website through which it conducts its nationwide loan business. All applications for its auto title loans are made through the website. The stated interest rate is 10 percent per month, or 120 percent Annual Percentage Rate (APR). Manor takes a security interest in the borrowers’ automobiles which, in the event of default, may lead to repossession of the motor vehicles.

“Lenders that bypass our state’s usury laws to prey upon struggling New Yorkers will continue to be held accountable and penalized for their actions,” Attorney General Schneiderman said. “New York is not open for business to predatory online lenders, and Manor is just the latest company to learn that lesson. My office will continue to monitor the web for businesses like Manor so that we can put an end to these illegal practices and protect New Yorkers in financial distress.”

 

New York Banking Law §340 makes it unlawful to engage in the business of making loans in the principal amount of $25,000 or less to an individual for personal, family, household, or investment purposes and charge greater than 25 percent interest without first obtaining a license from the State Superintendent of the Department of Financial Services. Without such a license, the maximum interest rate a lender is permitted to charge by law (General Obligations Law §5-501 and Banking Law §14-a) is 16 percent APR. New York Penal Law § 190.40 makes it a crime to charge interest at a rate exceeding 25 percent APR.

Manor’s loan contracts required that all disputes between the parties had to be resolved through arbitration in Illinois rather than through the courts. The settlement provides that loan agreements hereafter used in New York shall not have any mandatory arbitration clauses.

The agreement also provides for all loan accounts on which a balance is currently owed, whether such accounts are current, delinquent, in default, or charged off, to be closed with a zero balance. In addition, the agreement requires the company to notify any consumer reporting agency to which it gave consumer information to delete all references to the transactions from customers’ credit records. The company will pay the Attorney General’s Office $23,120, representing all interest and fees (but not principal) that it collected from New York residents, and the Attorney General’s Office will distribute refunds to eligible consumers. In addition, the company has agreed to pay the Attorney General $10,150 in costs and penalties.

This matter was handled by Special Assistant Attorney General Stephen Mindell and Assistant Attorney General Herbert Israel of the Consumer Frauds and Protection Bureau, under the supervision of Jane M. Azia, Bureau Chief of the Consumer Frauds and Protection Bureau, and Karla G. Sanchez, Executive Deputy Attorney General for Economic Justice.
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How to Start a car Title Loan Business: AutomobilePawn.com

10
Dec

Future of U.S. Payday Loan Industry Rate Caps: Look Across the Pond

Regarding the future of U.S. payday loans:

Jer Payday Loan ConsultantBy: Jer Trihouse

U.S. payday loan lenders need do no more than “look across the pond” for guidance. The U.K. has been advocating and implementing rate caps, “best practices,” affordability issues, roll overs, etc. for years. A stone thrown in the waters in the U.K. typically generates a flood in the U.S. payday loan marketplace 12 – 18 months later.

An easy method for verifying my thesis is to simply follow DLLR. Regulators in the U.K changed the game significantly for Internet lenders and lead aggregators months ago. Many of the so-called U.K. “rogue” lenders abandoned the payday loan space as a result of a “dialing for dollars” campaign by the Feds. Embedded lenders such as DLLR, after having their website hijacked, experiencing sub-standard share price performance and declining revenues, are on the mend. Today, DLLR is aggressively taking market share and investing heavily in compliance. It’s paying off!

In the USA, payday loan lenders are experiencing the same issues. AG’s are “dialing for dollars,” subpoenaing  3rd party records in an effort to ID payday lenders abusing borrowers and lacking state licenses, and encouraging lawyers to enlist consumers for costly legal battles. All of us in the payday loan space have friends, clients and peers who have literally abandoned small dollar lending.

So… what’s this mean? Other than “outlier lenders” leaving the small dollar loan industry, not much really. There remains around 60,000,000 U.S. residents in need of our loan services. The lenders who continue to focus on building a recognizable BRAND, drive down their customer acquisition and servicing  costs,  implement conservative “licensing” models, invest in educating our legislators and regulators, and implement the blizzard of new technologies and social identification methodologies as they become available, will prevail. Our customers are NOT going anywhere! Except to their phones.

Here is more on the future of the U.S. small dollar loan product as we look across the pond.

Statement on a cap on the cost of payday loans: FCA in the U.K.

The duty to cap the cost of credit will be formally established through amendments to the Banking Reform Bill, which is currently going through Parliament.

This will be one of a number of powerful measures that the FCA proposes to use to ensure consumers are treated better when applying for, and repaying, payday loans. As well as a cap on the cost of credit, the FCA has proposed to require a mandatory affordability check for every loan, capping the number of rollovers to two, and limiting to two the number of times a payday lender can dip into a bank account to seek payment. We believe these measures will protect consumers but also allow businesses to operate successfully.

In October we published our proposed regime for all consumer credit activities, for which the FCA takes over the regulation on 1 April 2014. As we said at the time, we need to gather more information before we can cap the cost of credit. This is a complex issue and there are many different aspects to consider to ensure that we get a cap that works well for the UK market. That means researching it, economic analysis and then publicly consulting on its use.

We will also consider the lessons of other countries that have adopted this power to ensure that any cap is right for UK consumers.

08
Dec

Lead Generators-Payday Loans

By: Jer Trihouse. Regulators continue to pursue 3rd party processors and small dollar loan vendors. If by chance you missed this, New York Financial Services Superintendent Benjamin Lawsky said, “Payday lending is illegal in New York and so is the deceptive marketing of those unlawful loans by lead generators.”

The lead generation companies that received subpoenas are: Allied Cash Advance, Bahamas Marketing Group, Blue Global, DJR Group, Fix Media Group, Hydra Fund II, LightSword, Payday Loan Ranger, Payday Mobility, PayDayForest, PayDayMall, Personal Advance, Selling Source, US Cash Loans, Valley Trust, and WebMarketerLive.

Cuomo Administration Expands Investigation into Illegal Online Payday Lending and Related Consumer Abuses

Subpoenas Sent to 16 Companies Suspected of Selling Consumers’ Sensitive Personal Information to Illegal Online Payday Lenders, Scam Artists, and Other Companies

New York Consumers Who Believe They Have Been Victimized by Payday Lending or Related Abuses Should Contact DFS Hotline at (800) 342-3736

Albany, NY Press Release:

Governor Andrew M. Cuomo today announced that his Administration is expanding its efforts to protect New Yorkers from illegal, online payday lending and related fraudulent activities that harm consumers. As part of an extensive and ongoing investigation, the Department of Financial Services (DFS) sent subpoenas to 16 online ‘lead generation’ firms suspected of deceptive or misleading marketing of illegal, online payday loans in New York. DFS suspects that these firms are placing consumers at risk of abuse by collecting and selling their personal information to illegal online payday lenders and other companies, including scam artists, in violation of New York State law.

“Earlier this year, my administration launched an investigation of online payday lenders, and today we are expanding this investigation to protect New Yorkers from similar scams that ensnare families in endless cycles of debt,” Governor Cuomo said. “We will continue to follow this investigation wherever it leads and use every tool at our disposal to safeguard New Yorkers from those who seek to prey upon vulnerable consumers.”

Benjamin M. Lawsky, Superintendent of Financial Services, said, “Payday lending is illegal in New York and so is the deceptive marketing of those unlawful loans by lead generators. What’s worse is that we’ve received complaints from New Yorkers about lead generation companies related to scams, harassing phone calls, deceptive advertising, and privacy breaches. New Yorkers can get sucked into a seemingly endless black hole of consumer abuse if they provide their sensitive personal information to these types of websites.”

Lead generation firms do not typically make payday loans directly, but instead set up websites marketing those illegal loans. Through promises of access to quick cash, the lead generation companies entice consumers to provide them with sensitive personal information – such as social security and bank account numbers – and then may sell that information to payday lenders operating unlawfully in New York and other companies. As part of its investigation, DFS has heard complaints from New York consumers against a number of these lead generation firms about false and misleading advertising (including celebrity endorsements), harassing phone calls, suspicious solicitations, privacy breaches, and other issues.

Some consumers have also complained to DFS about receiving calls from suspected scammers after providing their personal information to the lead generation companies. These scams include enticing the consumers to load money on a pre-paid debit card and use it to pay substantial upfront fees in order to receive an online payday loan. After paying these substantial upfront fees, the consumers reported not receiving the promised loan. Today’s action sends a strong message to payday loan lead generators and their network of affiliate marketers that misleading or deceptive marketing of payday loans to New Yorkers is unacceptable.

Payday lending is illegal in New York under both civil and criminal usury statutes. In some cases, however, lenders attempt to skirt New York’s prohibition on payday lending by offering loans over the Internet, hoping to avoid prosecution. Nonetheless, Internet payday lending, as well as the misleading or deceptive marketing of those loans to New Yorkers, is just as unlawful as payday lending made in person in New York.

In August 2013, DFS demanded that 35 companies cease and desist offering illegal payday loans online in violation of New York law. The majority of these companies (at least 23) have already ceased business in New York after receiving the letters from DFS. Governor Cuomo also announced in August that Superintendent Lawsky sent letters to 117 banks – as well as NACHA, which regulates the use of the Automated Clearing House (“ACH”) network and whose board includes representatives from a number of those banks – requesting that they work with DFS to cut off access to New York customer accounts for payday lenders operating unlawfully. Additionally Superintendent Lawsky sent a letter in August to all debt collection companies operating in New York specifically directing them not to collect on illegal payday loans from the companies DFS’ investigation had identified to date, since such loans are null and void.

A list of the 16 lead generation companies to which DFS issued subpoenas is included below. DFS is demanding a range of materials as part of its ongoing investigation, including marketing materials, contracts for sales of consumer information and privacy policies.

Allied Cash Advance
Bahamas Marketing Group, Inc.
Blue Global, LLC d/b/a 100DayLoans, HighSpeedPayday
DJR Group, LLC
Fix Media Group, LLC d/b/a We Fix Money
Hydra Fund II
LightSword, LLC d/b/a Aero Advance
Payday Loan Ranger
Payday Mobility
PayDayForest
PayDayMall
Personal Cash Advance
Selling Source, LLC d/b/a MoneyMutual, LLC
US Cash Loans
ValleyTrust
WebMarketerLive d/b/a JustClickHereLoans, CashMoneyNow

Consumers who believe that they have been the victim of a payday loan company or lead generation firm operating unlawfully – or if a debt collector is seeking to collect on an illegal payday loan – can file a complaint with the Department of Financial Services at (800) 342-3736. DFS has also posted information on its website for consumers about combating illegal online payday loans, which is available at the following link.

Consumers can avoid prepaid card and other scams associated with payday loan lead generation websites with these simple precautions:

Be aware of the heightened risk of scams associated with payday loan lead generators. Lead generators will usually identify themselves in small print at the bottom of their webpages by stating that they are not lenders but will match consumers with a network of lenders.
Do not provide sensitive personal information (such as your Social Security number or bank account number) using online forms for payday lenders or payday loan lead generators.
Never pay upfront fees (such as a “bank fee”) using a prepaid card as a condition for receiving a loan.
Do not be intimidated by harassing phone calls or threats of prosecution or other legal action if you do not pay fees associated with payday loans. Report these calls to DFS along with the website that received your personal information.
Take steps to guard against identity theft. Check your credit report regularly for suspicious activity (you can get a free credit report from each of the Big Three credit reporting agencies through www.annualcreditreport.com [2]). Consider placing a security freeze or credit alert on your credit report if you are or think you may be a victim of identity theft.
If you have been a victim of identity theft, contact your local police department immediately and save a copy of the police report. For more information about protecting yourself from identity theft, visit DFS’ Avoid Identity Theft webpage.

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Source URL: http://www.governor.ny.gov/press/12032013Illegal-Online-Payday-Lending