THE BLOG

18
Mar

Payday Lending Big Data + New ODFI’s and ACH Processors

Payday Loan Industry

Payday Loan Industry

By: Jer Trihouse. Sub-prime underwriting techniques have evolved dramatically with the entrance of Silicon Valley financed lenders “LendUp,” “ZestFinance,” “Wonga,” and “Think Finance.” Heavy hitters like PayPal founder Peter Thiel, Douglas Merrill and venture firms Sequoia Capital and Google Ventures are making inroads with the 60M+ borrowers seeking payday loan styled products.

Back in 1998, when I opened my first payday loan store in California, our only option was Teletrack. Teletrack focused on aggregating data submitted by brick-n-mortars. If all your local competitors used their service, Teletrack was effective for evaluating your risks and collecting on your defaults down the road.

Today, we have CoreLogic, Clarity, DataX, Microbuilt, Factor Trust… all providing payday loan lenders with tools to evaluate our loan applicants and collecting our money. Add to this tool arsenal, “Big Data.”

Lenders are evaluating a borrower’s Tweets, Facebook updates, Pinterest activities, LinkedIn profile, how much time a borrower spends on a lender’s application page, does a borrower use all CAPS to fill it out, does the borrower jump directly to the $5000 loan principal vs. the $500 loan without reading the “T & C’s” and more.

A few payday loan lenders offer better loan rates to borrowers who sign in to a lender’s website with their Facebook or Twitter account.

Analyzing thousands of data points in less than 3 seconds is now the norm. Add to this the ability to access a borrower’s rent and utility payment history and one would expect fees charged to borrowers will decline. Ah, but don’t jump to this conclusion! In today’s economic environment, few borrowers evaluate fees and rated charged for their loans. Of primary importance is how quickly can the borrower access money with the least amount of hassle. The costs are secondary in importance.

Lenders charge what they can. Borrowers just want emergency money FAST. Rate competition is rare. Particularly after the disruption that’s taken place in the payday loan industry beginning last August.

NOTE: If you’re a lender who has been forced to sit on the sidelines because you’ve “lost” access to your ACH provider, contact Jer at 702-208-6736 [jer@TrihouseConsulting.com] If you’ve “lost” your bank account, contact Jer. There are new ODFI’s and ACH providers ready to serve you. To get the ball rolling quickly, GO HERE: Request for Information. AND, if you represent an ODFI with an interest in the PDL space, reach out to me! It’s a $60B (US) industry.

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19
Feb

Major ACH Announcement and Who Really Hates Payday Loan Lenders

By: Jer Trihouse. (Note – Major, positive announcement coming regarding dollar delivery systems.)

Our challenge today is a matter of perspective. The old ways of lending money are behind
us. In spite of all the bad press, the constant attacks, the unrelenting pressure put
upon our industry, the future is VERY BRIGHT for those of us who adapt to this new world.

Demand is only going to increase. A “globalization” of the middle-class is occurring.
It’s like a barbell; the wealthy on one end and the rest of the wage earners at the
other end. For lenders, there are some REALLY exciting solutions on the horizon!
I’m talking about NOW! Today!! For those of you in need of new, creative dollar delivery and processing alternatives, I’ll be making a major announcement SOON! Things are looking up!

[If you haven’t already, apply here for a private intro: ACH ]

Who Really Hates PDL Lenders.

I had lunch with a friend the other day. My friend owns 60+ locations in multiple states.
His first words to me were, “I hate internet lenders.” Now don’t you forget, I “cut my
teeth” with the store model. I still have equity in multiple brick-n-mortars. And, for
a little perspective, know that my friend – a really smart PDL guy – recently shut
down his internet lending company because he assembled the wrong

team. He lost his butt in the PDL internet game!

As a direct lender, have you ever thought about who really hates us? Our customers
don’t like the fees they pay us but few seriously hate us. The majority are extremely
happy we continue to survive and enable them to get some quick cash without a hassle.

Bankers don’t really hate us. They make money by providing capital to us and, up until
recently, they made loans to their checking account customers as well. Of course,
bankers do hate all the heat we’re bringing on them by NACHA, the FED’s and the state AG’s.

Believe it or not, there are more than a few regulators and
legislators who accept the fact that we offer a product that’s in
demand by their constituents. They recognize that payday lenders
make the experience of borrowing some cash from us for an emergency is
more akin to visiting McDonalds “where everybody knows your name” rather
than subjecting yourself to a “Spanish Inquisition” experience at a
bank.

Payday loan borrowers aren’t stupid: although so-called consumer
advocates would have us believe so. PDL borrowers are able to weigh
any alternatives and determine what’s their best loan product for their
circumstance; for their “problem.”

Our vendors and suppliers certainly don’t hate us. After all, they depend on us to
remain in business so they can prosper.

Sure, PEW, the CRL and a multitude of others attack us. But think about who funds
these organizations.

I was reading this piece today regarding internet gaming:

COALITION OPPOSING INTERNET GAMBLING BUILDING SUPPORT

By Howard Stutz

LAS VEGAS — A coalition seeking a federal ban on Internet gaming said Wednesday
it has gained support from 39 faith-based and conservative organizations.

The Coalition to Stop Internet Gambling announced the backing during a telephone
news conference. The organization, which is financially backed by Las Vegas Sands
Corp. Chairman Sheldon Adelson, claimed the membership of the 39 groups total more
than 1 million.

Among the groups are 11 different Faith and Freedom Coalitions, the American Principles
Project, the Network of Politically Active Christians, and the Universal Baptist Church.

According to a statement from the Washington D.C.-based coalition, the groups “come
together toconfront the many and varied threats posed by legalized Internet gambling.”

The coalition launched its first web advertisement on Monday.

Another group, the Coalition for Consumer and Online Protection, was formed
in direct responseto the Adelson-funded coalition. It was launched in an effort
to halt any congressional move to ban online wagering.

Interesting! Sheldon Anderson, a hugely successful “brick-n-mortar” gaming guy,
HATES online gaming. So, he funds coalitions to kill it. He views online gaming
as direct competition. He’s a long-time, entrenched, successful gaming
entrepreneur who seeks to destroy competitive internet startups.

Now, think about the payday loan industry. Any similarities? Have you ever
thought about the funding behind all the attack groups we face? And while
we’re on it, ever thought about who funds payday loan PAC’s, FISCA, OLA,
CFSA, your state association? Do they have our best interests at heart?
What about pawn associations, the buy-here-pay-here industry and all the
other potential competitors in our space?

The answer depends on your lending platform, your licensing model… YOUR perspective.

Have you ever had a politician appear in your office and said something
along the lines of, “I’d really like to understand your business and your
challenges so I can help you.” Then, as the politician begins to stroll out,
she turns around one last time and asks, “Now, how much can you raise in
contributions to help me help you?”

My point? You really a shark? Look below the surface. Everyone has an agenda.
Me included.

And don’t “hate” what you don’t understand. Our industry is experiencing total disruption.

What’s this mean to you? OPPORTUNITY! The entrenched are at risk of losing it all.
Embrace the internet, mobile, new dollar delivery systems,
social media, tech, collaboration… none of us has all the answers!

“Ignoring isn’t the same as ignorance, you have to work at it.”

Finally, I have some very exciting news to announce regarding ACH,
NSH, NOC and bank regulatory issues for Online Lenders using a
U.S. Bank(s)SOON!
NOTE: You can leave a comment without an email address. Just leave the fields BLANK.

Jer@TrihouseConsulting.com

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14
Feb

Maine Payday Loan Industry Addresses ACH

By: Trihouse. Stop Online Lending in Maine?

A Maine Bill, L.D. 1691 to end the ability of online lenders to use the ACH system is moving to the full state legislature with the unanimous support of the state’s Insurance and Financial Services Committee.

The Bill, L.D. 1691, addresses the problem of unlicensed payday loans. Currently, payday loan online lenders access borrowers’ bank accounts through firms employing the  Automated Clearing House (ACH) system . Bill L.D. 1691 makes it illegal to process these electronic transactions that unlicensed lenders use to access borrowers bank accounts.  No one testified at the public hearing that took place for discussing Bill L.D.1691.

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28
Jan

ACH Payment Processor:Payday Loans-Darrell Issa

Payday loan ACH processorsFrom Congressman Darrell Issa to Eric Holder, Attorney General, U.S. Dept of Justice [January, 2014]

“The Committee on Oversight and Government Reform is… concerned the DOJ is inappropriately targeting two lawful financial services: 3rd party payment processors and online lending.”

“… The overwhelming majority of merchants who rely on payment processors are honest and legitimate small businesses…”

“Online lenders specialize in offering consumers small, short-term loans online.”

“For 28.3% of households in the U.S., online short-term lenders are often the only realistic way to make ends meet.”

Click here to access the Darrell Issa letter in it’s entirety: Darrell Issa

Click here to secure an ACH processor: ACH Processor

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15
Jan

Payday Loan ACH Processor

Payday Loan ACH ProcessorBy: Jer Trihouse. The payday loan industry continues to experience attacks on their ACH processing ability. At first glance, those of us who are dependent on the automated clearing house to service our borrowers shriek with acrimony at our governments intrusion into our business. I did as well. However, after I read the full text of the Department of Justice complaint and the settlement Four Oaks FINCORP agreed to, I must wonder what these guys were thinking! Obviously, only the parties involved know the details. The Fed’s have the deepest pockets! Litigating these allegations may have been suicide. Suffice it to say, when your lending model is dependent on “getting in bed” with other “players,” you are at risk. 

[Need a new ACH processor? Go here: ACH Processors ]

Some highlights:

    • Since the inception of Four Oaks Bank’s relationship with TPPP-TX, Four Oaks Bank has permitted TPPP-TX to originate more than 9.8 million ACH debits on behalf of TPPP-TX’s merchants. In dollar value, Four Oaks Bank has permitted TPPP-TX to process more than $2.4 billion in ACH network transactions for its merchants. In return for access to the ACH network, TPPP-TX has paid Four Oaks Bank more than $850,000 in gross fees.
    • As of today, approximately 97 percent of TPPP-TX’s merchants for which Four Oaks Bank permits debits to consumers’ accounts are Internet payday lenders. Annualized interest rates for Internet payday loans frequently range from 400 percent to 1,800 percent or more – far in excess of most states’ usury laws.
    • Four Oaks Bank also has permitted TPPP-TX to originate ACH debit transactions on behalf of other merchant-clients engaged in allegedly illegal activity, including alleged Internet gambling entities and an alleged Ponzi fraud scheme.
    • TPPP-TX’s Internet payday lender merchants operate through a series of websites. The websites are the only place where the lenders and borrowers “meet” to agree to loan terms. On these websites and in loan documents, TPPP-TX’s Internet payday lenders purport to state the total payment necessary for borrowers to satisfy a loan (which is the sum of the principal borrowed plus a stated finance charge) and the term of the loan. TPPP-TX’s fraudulent Internet payday lending merchant-clients affirmatively lead their respective borrowers to understand that their loans will be repaid by a single debit from their bank accounts on a date certain. Borrowers expect that, with that one debit on that specific date, the loan will be paid off and their obligation to the lender will terminate.  
    • Many of TPPP-TX’s Internet payday lenders’ actual practices, however, are not consistent with the expectations the lenders create for the borrowers. The lenders affirmatively mislead the borrowers by hiding in small print and in confusing language steps required for borrowers to avoid a loan rollover trap. Contrary to the expectations created by these lenders, the relevant TPPP-TX merchant-clients do not deduct the full amount owed (principal and interest and fees) on the loan due date so that the loan is fully satisfied and all obligations to the Internet payday lender end. Instead, these lenders manipulate repayment withdrawals for the purpose of extending the loans and racking up additional, unexpected finance charges against the borrowers.
    • In some cases, TPPP-TX’s Internet payday lenders unilaterally and without notice to borrowers – and in direct contradiction to the reasonable expectations of the borrowers based upon their Internet communications – unilaterally manipulate ACH debits against borrowers’ accounts to achieve greater profits at the expense of borrowers.
    • The design, intent, and effect of these fraudulent Internet payday lenders’ conduct creates a false pretext to withdraw money from borrowers’ bank accounts in amounts far exceeding the reasonable understanding and expectations of borrowers. Through this process of misleading and deceptive Internet payday lending, many of the borrowers are sucked into a vortex of debt and their bank accounts are debited until they are bled dry. Moreover, as a consequence of unanticipated loan extensions, rollovers, and unanticipated interest payments debited from their bank accounts, many of the borrowers incur further harm in the form of substantial overdraft or “insufficient funds” fees from their own banks.
    • Four Oaks Bank permits TPPP-TX’s fraudulent Internet payday lending merchants access to the ACH network to credit (deposit) loan proceeds into borrowers’ bank accounts, and then to debit (withdraw) money for the repayment of the loans, with interest and fees. These fraudulent Internet payday lenders unilaterally access borrowers’ bank accounts based upon authority purportedly granted through fraudulent and misleading loan agreements. TPPP-TX’s fraudulent Internet payday lenders’ ability to control the timing and amount of debits from borrowers’ bank accounts is the key to their ability to commit fraud. Without direct, unilateral access to borrowers’ bank accounts through the ACH network, the Internet payday lenders would need borrowers to initiate each loan repayment. Borrowers that find lenders’ demands for repayment to be inconsistent with their respective understandings of their loan agreements would have an opportunity – before money is unilaterally taken from their bank accounts – to question, reject, or dispute the demand for payment.

[Need a new ACH Processor? Go here: ACH Processor ]

Learn how to open a payday loan business or improve your operations: PaydayManual.com

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